Terms of service
Welcome to Vintage Reserve Shop. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.
1. General Terms
- By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision or consent of a parent or legal guardian.
- You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose.
- We reserve the right to refuse service, cancel orders, or terminate access to our website at our sole discretion where permitted by law.
2. Products & Availability
- We make every effort to display our products, descriptions, and images as accurately as possible. However, actual colors and appearance may vary depending on your device or monitor settings.
- Product information, pricing, and availability may change at any time without prior notice.
- We reserve the right to modify, limit, or discontinue any product without liability.
3. Order Processing & Shipping
- Orders are typically processed within 1–3 business days after payment has been successfully verified.
- Estimated delivery time is 5–7 business days, depending on your shipping destination and carrier performance.
- Orders placed before 3:00 PM (EST) are generally processed on the same business day. Orders received after the cutoff time, on weekends, or on public holidays will be processed on the next business day.
- We currently ship to addresses within the United States only.
- We offer Free Standard Shipping on all eligible orders.
For additional information, please review our Shipping Policy.
4. Payment
We currently accept the following payment methods:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
All payments are processed securely through trusted third-party payment providers using industry-standard encryption.
You agree to provide complete, accurate, and current billing and shipping information when placing an order.
Please refer to our Payment Policy for additional information.
5. Returns & Refunds
Eligible products may be returned within 30 days of the delivery date, subject to the conditions outlined in our Return & Refund Policy.
Approved refunds are generally processed within 10 business days after the returned item has been received and inspected.
If your approved refund has not been received after 10 business days, please contact us at info@vintagereserve.shop.
6. Website Information
We aim to keep all information on our website accurate and up to date. However, we do not guarantee that all content is complete, error-free, or current at all times.
The information provided on this website is intended for general informational purposes and should not be relied upon as the sole basis for making purchasing decisions.
7. Disclaimer & Limitation of Liability
To the fullest extent permitted by applicable law, Vintage Reserve Shop shall not be responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
We do not warrant that our website will always operate without interruption, delays, or technical errors.
8. Changes to These Terms
We reserve the right to revise or update these Terms of Service at any time by posting the updated version on this page.
Your continued use of our website following any changes constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.
10. Contact Information
Store Name: Vintage Reserve Shop
Address: 328 E 11th St, New York, NY 10003, United States
Phone: +1332-209-0464
Email: info@vintagereserve.shop
Opening Hours:
Monday - Saturday: 12–7 PM
Sunday: 12–6 PM
Time Zone: (GMT-05:00) EST
Response Time: We respond within 24 hours.